Customer Service
At Mystic Monk Coffee, you as the
customer are number one. We want your coffee experience to be
incredible. We appreciate your input.
If you have
any concerns about your order, or have an idea of how our web site
could better serve you, please visit our contact us page:
Contact Us
or call us toll free: 1-877-751-6377
Privacy
The Carmelite Monks' take your privacy
very seriously. The only information taken is in processing purchases
through our online secure server. We do not sell or give away any of
your information, but merely use it to serve you as best as we possibly
can. We desire your experience with Mystic Monk Coffee to be pleasant
and private, so that you can be protected from unnecessary solicitation.
Names, addresses, e-mail addresses,
etc. are not necessary information to view our website. However, they
are necessary for security reasons when accepting orders and to insure
that you receive your product quickly and are easily notified of your
successful purchase.
We are happy to answer any questions
you may have. Simply e-mail us at info@mysticmonkcoffee.com
and we will
answer any questions you may have. Or use the contact us page:
Contact Us
or call us toll free: 1-877-751-6377
For your convenience, you can store
your address, name, phone number and e-mail address for future shopping
interaction.
Shipping
Items usually ship within 2 days of an
order. We use FedEx and USPS 2-3 day services. Of course, these
companies do not guarantee when the item will arrive and so neither can
we at Mystic Monk Coffee.
We are very happy to ship in another manner at your request. We ask
that you call our toll free number 1-877-751-6377 and we will give you
an exact price on custom shipping. You can also proceed with order
online and then send an e-mail to: info@mysticmonkcoffee.com
to get
the exact price. Or use the contact us page:
Contact Us
or call us toll free: 1-877-751-6377
Simply request your custom shipping
manner and we will return you an e-mail with exact prices for your
approval. We do not make any profit off of shipping and do our best to
charge you exactly what shipping costs.
Returns
Customers are number one at Mystic Monk
Coffee. If our product was defective, please return it and we will
send you another of the same item.
Contact Us
or call us toll free: 1-877-751-6377
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