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| Customer Service
At Mystic Monk Coffee, you as the customer are number one. We want your coffee experience to be incredible. We appreciate your input. If you have any concerns about your order, or have an idea of how our web site could better serve you, please write to: info@mysticmonkcoffee.com Privacy The Carmelite Monks' take your privacy very seriously. The only information taken is in processing purchases through our online secure server. We do not sell or give away any of your information, but merely use it to serve you as best as we possibly can. We desire your esperience with Mystic Monk Coffee to be pleasant and private, so that you can be protected from unnecessary solicitation. Names, addresses, e-mail addresses, etc. are not necessary information to view our website. However, they are necessary for security reasons when accepting orders and to insure that you receive your product quickly and are easily notified of your successful purchase. We are happy to answer any questions you may have. Simply e-mail us at info@mysticmonkcoffee.com and we will answer any questions you may have. For your convenience, you can store your address, name, phone number and e-mail address for future shopping interaction. Shipping Items usually ship within 2 days of an order. We use Fed-ex and USPS 2-3 day services. Of course, these companies do not guarantee when the item will arrive and so neither can we at Mystic Monk Coffee. Simply request your custom shipping manner and we will return you an e-mail with exact prices for your approval. We do not make any profit off of shipping and do our best to charge you exactly what shipping costs. Returns Customers are number one at Mystic Monk Coffee. If our product was deffective, please return it and we will send you another of the same item. |
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